Payment Policy for Coonafrost Luxury Watches

Effective Date: January 6, 2025

Thank you for choosing Coonafrost Luxury Watches. Our goal is to provide a seamless shopping experience. Please read through our payment policy to understand the process and guidelines for making a purchase on our website.

1. Accepted Payment Methods

We accept the following payment methods for all purchases made on our website www.coonafrost.com:

  • Credit and Debit Cards: We accept major credit and debit cards, including but not limited to:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can also pay via PayPal for a secure and easy checkout experience.

  • Apple Pay: We accept payments via Apple Pay for added convenience.

  • Google Pay: Google Pay is also accepted for faster and more secure transactions.

  • Other Payment Options: Depending on your location, we may offer additional payment methods. Please check the available options at checkout.

2. Payment Processing

  • Authorization and Verification: Upon placing an order, your payment will be authorized and processed through the selected payment gateway. The transaction will be verified, and once approved, the order will be confirmed.

  • Payment Confirmation: After your payment is successfully processed, you will receive an order confirmation email. This email serves as an acknowledgment of your order and the payment received.

  • Currency: All payments are processed in U.S. Dollars (USD). If you are paying from a non-U.S. account, your bank or card provider may convert the payment to your local currency, and additional fees may apply.

  • Failed Transactions: If your payment fails or cannot be processed, we will notify you via email. You will have the opportunity to attempt the payment again using an alternative payment method. We reserve the right to cancel any order with failed payment attempts.

3. Taxes

  • Sales Tax: Sales tax will be applied to orders based on your shipping address and applicable local tax laws. The total tax amount will be shown during the checkout process.

  • Customs Duties and Taxes (International Orders): For international shipments, customs duties, taxes, and fees may be imposed by your country’s customs authority. These charges are the responsibility of the customer and are not included in the price at checkout.

4. Payment Security

  • Secure Transactions: We use SSL (Secure Socket Layer) encryption to ensure that all payment transactions are secure. Your payment information is processed using industry-standard encryption protocols to protect your data.

  • Privacy: We value your privacy and are committed to protecting your personal and payment information. We do not store any payment details on our servers, and all payment information is processed through trusted third-party gateways.

  • Fraud Prevention: To prevent fraud, we may perform additional verification checks on orders that appear suspicious. We may contact you for further information if necessary.

5. Order Cancellations

  • Cancellation Before Shipment: If you wish to cancel your order before it has shipped, please contact us immediately. We will process the cancellation and refund your payment.

  • Cancellation After Shipment: Once an order has been shipped, it cannot be canceled. You can initiate a return once you receive the item, following our Return and Refund Policy.

6. Subscription Services (If Applicable)

If you choose to subscribe to any recurring payment services or memberships, you agree to be billed on a recurring basis. You may cancel your subscription at any time by contacting our customer service team or through your account settings.

7. Payment Issues

If you experience any issues during the payment process, please contact us immediately at:

Our customer support team will assist you with any payment-related concerns.

8. Payment Disputes

If you dispute a charge or transaction, please contact our customer service team directly. We will work with you to resolve the issue promptly. Disputing a charge with your bank or payment provider without contacting us may delay resolution.

9. Changes to Payment Policy

We reserve the right to update or modify our payment policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed of any updates.