Sales Policy – Coonafrost Luxury Watches

Effective Date: January 6, 2025
Website: https://coonafrost.com
Business Name: Coonafrost Luxury Watches
Address: 1120 11th St #3B, Lambert, Mississippi (MS)
Phone: (662) 326-8924
Email: info@coonafrost.com

Introduction

Thank you for choosing Coonafrost Luxury Watches, where we are committed to delivering premium timepieces that reflect elegance, precision, and reliability. This Sales Policy outlines the terms and conditions related to purchases, orders, availability, pricing, and customer obligations when buying products from https://coonafrost.com.

This document is intended to inform customers about their rights and responsibilities and to ensure a secure, transparent, and smooth transaction process. By placing an order on our website, you agree to comply with the terms stated in this Sales Policy. We reserve the right to amend this policy as needed to reflect changes in law or company practices.

1. Order Placement and Acceptance

Placing an order through coonafrost.com involves a multi-step process to ensure that each customer receives accurate and complete service.

1.1 Placing an Order

Orders can be placed 24/7 through our official website. Customers must provide valid contact and payment information. All orders are subject to acceptance and availability.

1.2 Order Confirmation

Upon completing your purchase, you will receive an automated email confirming receipt of your order. This email does not constitute formal acceptance. Acceptance occurs only once we process and dispatch the order.

1.3 Right to Refuse or Cancel Orders

Coonafrost reserves the right to refuse or cancel any order at any time for reasons including but not limited to:

Product unavailability
Errors in pricing or product information
Suspected fraudulent activity
Inability to verify payment details

If your order is canceled after payment has been processed, you will receive a full refund to your original payment method.

2. Product Availability

All products are subject to availability and may be withdrawn at any time without prior notice.

2.1 Inventory Management

Although we strive to maintain accurate stock levels, inventory discrepancies may occur. In the event a product becomes unavailable after you place your order, we will notify you and offer alternatives, backordering options, or a refund.

2.2 Pre-Orders and Backorders

From time to time, Coonafrost may offer watches for pre-order or backorder. Estimated shipping dates will be provided, but please note these are not guaranteed. Delays may occur due to production schedules or shipping constraints.

3. Pricing and Taxes

3.1 Pricing Accuracy

All product prices are listed in U.S. Dollars (USD) and are accurate at the time of publication. Coonafrost reserves the right to modify prices at any time without notice. Price changes will not affect confirmed orders.

3.2 Sales Tax

Applicable sales tax will be added to all orders shipped to addresses within states where Coonafrost is legally required to collect tax. The total tax amount will be calculated and displayed during checkout.

3.3 International Duties & Taxes

Customers outside the United States are responsible for any applicable customs duties, import taxes, and brokerage fees. These are not included in our product prices or shipping costs. Please consult your country’s customs office for further information.

4. Payment Terms

We accept various secure payment methods for your convenience.

4.1 Accepted Payment Methods

Major credit and debit cards (Visa, MasterCard, American Express, Discover)
PayPal
Apple Pay
Google Pay
Shop Pay (where available)

All payments must be made in full at the time of purchase.

4.2 Payment Security

Coonafrost uses encrypted SSL (Secure Socket Layer) technology and PCI-compliant payment processors to protect your financial information. Your payment details are never stored on our servers.

4.3 Failed Payments

If your payment is declined or delayed due to verification issues, your order may be canceled or placed on hold. We will notify you via email to resolve the issue.

5. Shipping and Delivery

Please refer to our Shipping Policy for full details. Key highlights include:

Orders are typically processed within 1–3 business days
Shipping times vary based on location and shipping method selected
We provide tracking numbers with all shipments
Risk of loss transfers to the customer upon delivery confirmation

We recommend reviewing our shipping policy before placing your order to understand applicable fees, restrictions, and delivery timelines.

6. Product Descriptions and Images

We strive to ensure that all product descriptions, specifications, and photographs are accurate and up to date. However, minor differences in color or finish may occur due to screen settings or material variation.

We do not guarantee that all product representations are perfectly accurate. Customers are encouraged to contact us with specific questions before purchasing.

7. Promotions and Discount Codes

Coonafrost occasionally offers promotional discounts, special offers, and seasonal sales.

7.1 Use of Discount Codes

Only one promo code can be used per order
Promo codes must be entered at checkout to apply
Discounts cannot be retroactively applied after an order is placed
Certain codes may have expiration dates or usage limits

7.2 Exclusions

Discounts may not apply to:

Sale or clearance items
Limited-edition collections
Gift cards or service charges

8. Intellectual Property Rights

All content on https://coonafrost.com, including product images, brand logos, videos, written content, and trademarks, is the intellectual property of Coonafrost and protected by copyright and trademark law.

You may not copy, reproduce, modify, or distribute any part of the site or its contents without express written consent.

9. Resale and Commercial Use

Products sold by Coonafrost are intended for personal use only. Unauthorized commercial resale, redistribution, or exportation of Coonafrost products without prior written consent is strictly prohibited.

10. Limited Warranty

All Coonafrost watches come with a standard manufacturer’s warranty, covering material and manufacturing defects under normal use.

Warranty terms vary by product and are included with each purchase. The warranty does not cover:

Damage caused by accidents, misuse, or wear and tear
Unauthorized repairs or alterations
Water damage (if the watch is not rated for water resistance)

For warranty claims, please contact us at info@coonafrost.com with your order number and details.

11. Fraud Prevention and Security Checks

We reserve the right to perform security checks and fraud screenings for any order. Suspicious orders may be held, verified, or canceled to protect both the company and the customer.

We work closely with payment processors and law enforcement authorities to report fraudulent activity.

12. Returns and Refunds

Please review our Refund & Returns Policy for full terms and instructions on how to return eligible items. Highlights include:

30-day return window
Product must be unused, in original packaging, with proof of purchase
Custom or engraved items are non-returnable
Refunds issued to original payment method within 5–10 business days after inspection

13. Governing Law

This Sales Policy and any transactions made through https://coonafrost.com are governed by and construed in accordance with the laws of the State of Mississippi, without regard to its conflict of law provisions.

14. Changes to This Policy

Coonafrost reserves the right to revise this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage customers to review our policies regularly to stay informed about updates.

15. Contact Us

For questions, clarifications, or concerns regarding this Sales Policy or your purchase, please contact:

Coonafrost Luxury Watches
Address: 1120 11th St #3B, Lambert, Mississippi (MS)
Phone: (662) 326-8924
Email: info@coonafrost.com
Website: https://coonafrost.com

Our support team is available Monday through Friday from 9:00 AM to 5:00 PM (CST).