Privacy Policy – Coonafrost Luxury Watches

Effective Date: January 6, 2025
Website: https://coonafrost.com
Business Name: Coonafrost Luxury Watches
Address: 1120 11th St #3B, Lambert, Mississippi (MS)
Phone: (662) 326-8924
Email: info@coonafrost.com

At Coonafrost Luxury Watches, your privacy is a top priority. We are fully committed to protecting the personal data you entrust to us and to being transparent about how we collect, use, and store your information. This Privacy Policy explains our data practices, your rights, and how you can control your information when you interact with us online or offline.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data. By accessing or using our website, services, or communicating with us, you acknowledge and agree to the practices outlined below.

1. Information We Collect

We collect various types of information in order to provide you with high-quality service, improve your experience on our website, and fulfill our legal and business obligations.

1.1 Personal Information

This includes data that can directly identify you, such as:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment method (last four digits of card, billing details)

  • Account login information (username, password if created)

  • Communication preferences

1.2 Automatically Collected Information

When you visit https://coonafrost.com, we may automatically collect certain data using cookies, tracking technologies, and web analytics tools:

  • IP address

  • Browser type

  • Device type

  • Location data (based on IP)

  • Pages visited and time spent

  • Referring website

  • Clickstream data

1.3 Information from Third Parties

We may collect limited information from third-party platforms such as payment processors, social media (when you engage with us via Facebook, Instagram, etc.), or advertising partners that help us understand how users interact with our content.

2. How We Use Your Information

The data we collect is used for a variety of purposes, all with the aim of improving your experience with Coonafrost Luxury Watches and complying with applicable laws.

We use your information to:

  • Process and fulfill orders, including confirmation emails and shipment tracking

  • Respond to inquiries, support requests, and returns

  • Manage your account and preferences

  • Provide personalized shopping experiences

  • Improve website content, navigation, and performance

  • Communicate offers, promotions, newsletters, or product updates (with your consent)

  • Prevent fraud, security threats, or abuse of our services

  • Comply with legal and tax obligations

We will never sell, rent, or trade your personal data to third parties for their own marketing purposes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you when you return to our site.

We use:

  • Essential cookies to enable core functionality like secure checkout

  • Analytics cookies (e.g., Google Analytics) to understand how users interact with our site

  • Marketing cookies to deliver personalized ads and measure ad performance

You can manage cookie preferences through your browser settings or opt out of certain tracking via third-party tools.

4. Third-Party Services

We partner with reputable third-party providers who assist us in operating our website and delivering services. These partners may include:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics services

  • Marketing platforms (e.g., Mailchimp, Meta Ads)

  • Analytics services (e.g., Google Analytics)

These third parties only have access to information necessary for their functions and are contractually obligated to safeguard your data.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. In general:

  • Order records are retained for at least 7 years for accounting and legal reasons

  • Account information is stored as long as your account is active

  • Email marketing consent is retained until you unsubscribe

  • Analytics data may be retained in aggregate, non-identifiable form

When your data is no longer required, we securely delete or anonymize it.

6. Your Data Protection Rights

As a user, you have specific rights regarding your personal information, including:

6.1 Right to Access

You may request a copy of the personal data we hold about you.

6.2 Right to Rectification

You have the right to correct inaccurate or incomplete information.

6.3 Right to Erasure

You can request the deletion of your data in certain cases (e.g., if it’s no longer needed).

6.4 Right to Object

You can object to direct marketing or processing based on legitimate interest.

6.5 Right to Data Portability

You can request your data in a structured, machine-readable format.

To exercise any of these rights, please email us at info@coonafrost.com. We may need to verify your identity before fulfilling your request.

7. Email Communication and Marketing

With your permission, we may send you emails about:

  • New product launches

  • Exclusive promotions

  • Company news and updates

You may opt out at any time by clicking the “Unsubscribe” link in any marketing email or by contacting us directly. Please note that transactional emails (e.g., order confirmations, shipping notices) are necessary and cannot be opted out of unless you delete your account.

8. Data Security

We take data protection seriously and implement a combination of administrative, technical, and physical safeguards to secure your information:

  • Secure Socket Layer (SSL) encryption for all data transmissions

  • Encrypted payment processing via certified PCI-DSS compliant platforms

  • Firewall and anti-virus protection on our servers

  • Access restrictions to sensitive data

However, no digital platform is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are encouraged to use strong passwords and avoid sharing sensitive login details.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we discover we have collected data from a minor without parental consent, we will delete it promptly.

10. International Users

If you are accessing our website from outside the United States, please note that your data will be processed and stored in the U.S. By using our website, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

11. Legal Disclosure

We may disclose your personal information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal obligations

  • Respond to valid legal requests

  • Protect and defend our rights or property

  • Prevent or investigate wrongdoing

12. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our data practices. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data.

Substantial changes will be communicated via email or website notice where appropriate.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Coonafrost Luxury Watches
Address: 1120 11th St #3B, Lambert, Mississippi (MS)
Phone: (662) 326-8924
Email: info@coonafrost.com
Website: https://coonafrost.com

We are committed to resolving concerns in a fair and transparent manner and value the trust you place in us.